CONNECTHINGS, Inc., and its parents and affiliates (collectively “CONNECTHINGS”, “we”, “us”, or “our”), are committed to keeping any and all personal information collected from individuals that visit our website and who use our products, software and services (collectively, “SERVICES”) confidential, secure and private.
By accessing and using our website and SERVICES, you (“you” or “your”) acknowledge and agree that you accept the policies set forth in this Privacy Policy (the “PRIVACY POLICY”) as a condition of your use of our SERVICES. If your use of the SERVICES is through or on behalf of an organization or corporate entity, you are agreeing to accept the policies set forth in this PRIVACY POLICY on behalf of such organization or entity, and are representing to us that you are authorized to do so.
This PRIVACY POLICY shall be equally applicable to parties that contract with us to deliver advertisements and other information to third parties via our SERVICES (“CUSTOMERS”), as well as those third parties that receive such advertisements or other information from CUSTOMERS via the SERVICES (“END USERS”). For the avoidance of doubt, the term “CONTENT” as used herein shall mean any and all content furnished by any CUSTOMERS and deployed via the Beacons to an END USER. Where this PRIVACY POLICY refers to “you” rather than to CUSTOMERS or END USERS, that provision shall be deemed to refer collectively to both CUSTOMERS and END USER.
Capitalized terms that are not defined in this PRIVACY POLICY have the meanings given to them in the applicable Terms and Conditions document. The Terms of the applicable Terms and Conditions are hereby incorporated by reference and shall operate to govern the CUSTOMERS’ use of the SERVICES (provided, however, that END USERS shall use the SERVICES in accordance with the Acceptable Use Policy found therein).

Information We Collect
CUSTOMER INFORMATION
We collect and use the following information from CUSTOMERS to provide, improve and protect our SERVICES:
We may collect certain information that CUSTOMERS specifically and intentionally provide to us. For example, when a CUSTOMER places an order with us, we may collect personal information about you such as the name of your business entity, a contact email address and phone number, and physical address. Additionally, as part of our SERVICES, you will have the ability to upload, store and share certain files with us, along with data and information related to them. We may also collect financial information that you choose to share with us, such as your business entity’s credit or debit card number, billing address, and other billing information. Other unique information that we may collect includes product and service preferences, and contact preferences. To the extent that an individual, and not a business entity, is a CUSTOMER, we may collect all of the above information about the individual CUSTOMERS, as well as your age, sex, educational and employment background. To the extent that the CUSTOMER is a business entity, the data above may be provided to CONNECTHINGS by a designated entity within your company (such as a member of your Purchasing/IT/Facility Management department).
For the avoidance of doubt, all information collected from a CUSTOMER hereunder shall be known as “CUSTOMER INFORMATION

END USER INFORMATION
We may collect certain information that END USERS specifically and intentionally provide to us. For example, an END USER may provide us with their name, email address, phone number, age, sex, and physical address.
We collect certain information about END USERS when such END USERS receive CONTENT from CUSTOMERS and otherwise use the SERVICES. CONNECTHINGS relies on an app-specific identifier that is used to identify a unique END USER. This identifier is not tied to the END USER’s mobile device, and is used only in connection with the END USER’s use of the SERVICES. Using this unique identifier, CONNECTHINGS collects information about an END USER’s location (which includes, without limitation, the END USER’s geographical location and GPS coordinates), the time of day and Beacon the END USER uses to access the SERVICES, the device the END USER is using to access the SERVICES, the END USER’s Internet protocol address, browser type, language, and metrics regarding the END USER’S behavior with respect to certain pieces of CONTENT.
For the avoidance of doubt, all information collected from END USERS hereunder shall be “END USER INFORMATION”. CONNECTHINGS may use the END USER INFORMATION as set forth herein.
END USERS that do not wish to be identified may turn off the Bluetooth or near field communication functions on their mobile device. However, this may cause the SERVICES to function improperly or prevent the END USER from accessing the SERVICES.

Personal Information of Children
WE DO NOT AND WILL NOT KNOWINGLY ALLOW ANYONE UNDER 13 YEARS OF AGE TO PROVIDE US ANY PERSONAL IDENTIFYING INFORMATION. USERS OF THE SERVICES WILL BE DEEMED TO HAVE FULL CONTROL OVER THEIR PRODUCTS AND USER ACCOUNTS, AND MUST ENSURE THAT NO CHILDREN UNDER THE AGE OF 13 USE OUR SERVICES IN ANY MANNER WHICH WOULD PROVIDE US OR ANY THIRD PARTY WITH ANY PERSONAL INFORMATION OF A CHILD. IF WE LEARN THAT WE HAVE COLLECTED PERSONAL INFORMATION FROM A CHILD UNDER AGE 13, WE WILL DELETE THAT INFORMATION AS QUICKLY AS POSSIBLE. IF YOU BELIEVE THAT WE MIGHT HAVE ANY PERSONAL INFORMATION ABOUT A CHILD UNDER AGE 13, PLEASE CONTACT US USING THE CONTACT INFORMATION PROVIDED BELOW.

How We Collect Information
We use various technologies to collect the information described above, and to provide, improve and protect our SERVICES, which may include the use of cookies, device identifiers, and pixel tags.
For example, cookies are small data files stored on an END USER’s mobile device that enable our website to recognize your browser and capture and remember certain information. If we use cookies, we will do so in order to understand and save an END USER’s preferences for future visits, compile aggregate data about website traffic and interaction so that we can offer a better user experience and tools in the future. END USERS can set their browser to not accept cookies, but this may limit your experience with, and ability to use, the SERVICES.

Access to and Control of Personal Information
CUSTOMERS can access, review and/or update their user profile and settings at http://www.connecthings.com, which will allow the CUSTOMERS to modify, update, or restrict access to certain information.

Use of Information
We use the information that we collect for the express purpose of providing, operating, maintaining and improving the SERVICES. Information collected under this PRIVACY POLICY will not be sold, exchanged, transferred, or given to any other person or entity for any other reason whatsoever, without your consent, except as follows:

  • We may provide CUSTOMER INFORMATION or END USER INFORMATION to trusted third parties to help us provide, operate, maintain and improve the SERVICES.
  • We may use CUSTOMER INFORMATION or END USER INFORMATION to help personalize or improve the CUSTOMERS’s experience using SERVICES.
  • We may use CUSTOMER INFORMATION to process transactions and assist you in completing a transaction or order.
  • We may use CUSTOMER INFORMATION to keep CUSTOMERS apprised of CONNECTHINGS’ latest product announcements, software updates, and upcoming events – however, you can opt out of receiving these messages at any time by updating your profile.
  • We may use CUSTOMER INFORMATION or END USER INFORMATION to administer contests, promotions, surveys, or other features of our SERVICES.
  • We may also release certain information to our attorneys, accountants and professional advisors in order to help us comply with applicable laws, and to third parties as we deem necessary to enforce our website policies, or protect our rights, property, or safety, and/or the rights, property or safety of others.
  • If CONNECTHINGS is involved in a merger, acquisition, reorganization, or sale of all or substantially all of our assets, all information collected hereunder may be transferred as part of such transaction. In such event, we will notify you of any such transaction, and explain your options in such event.
  • To provide you with the SERVICES, we may store, process and transmit information in locations around the world – including those outside your country. Information may also be stored locally on the devices you or END USERS use to access the SERVICES.

CONTENT and Third Party Websites
The SERVICES allow certain CUSTOMERS to deliver certain CONTENT to END USERS via a network of Beacons. Such CONTENT may link to the websites, applications, products, and services of third parties (which third parties may or may not be CUSTOMERS). CONNECTHINGS is not responsible for the practices employed by third party websites linked to or provided through the SERVICES, the CONTENT, or for any information contained therein. Please note that once you leave any website, mobile application, or other instrumentality of the SERVICES, our PRIVACY POLICY is no longer in effect. END USER browsing and interaction with any third party or CUSTOMERS website, product, or service, including those to which END USERS arrive at via CONTENT is subject to that third party’s own rules and policies. Please be sure to read over those rules and policies before proceeding. Additionally, END USERS shall be responsible for anything published or shared through such third party websites, and CONNECTHINGS is not responsible for anything contained therein.
We expect our CUSTOMERS to use our SERVICES responsibly, and deliver appropriate CONTENT. Accordingly, CONTENT posted by CUSTOMERS is subject to our Acceptable Use Policy and other content restrictions. If you are an END USER and you see any CONTENT which you believe violates this Acceptable Use Policy, please contact us immediately. Notwithstanding the foregoing, CONNECTHINGS disclaims any responsibility to END USERS for CONTENT posted, transmitted, or otherwise disseminated by CUSTOMERS via the SERVICES.

Analytics and Do Not Track
We may implement analytics programs to track END USER engagement with CONTENT. These analytics programs may collect certain information about END USERS. We will use such information in accordance with this PRIVACY POLICY, but make no representations or warranties as to the use of this information by our analytics service providers.
CONNECTHINGS DOES NOT HONOR “DO NOT TRACK ME” REQUESTS, ALTHOUGH INDIVIDUAL BROWSERS MAY EMPLOY SUCH POLICIES AND USERS CAN, THEREFORE, INVOKE SUCH MEASURES.

Security
CONNECTHINGS uses reasonable security controls to protect your data and information from loss, misuse, unauthorized access, disclosure, alteration and destruction. The personal information you provide us is stored on computer systems located in controlled facilities which have limited access, and only carefully selected, authorized personnel have access to unencrypted user information. When collecting or transferring sensitive information such as credit card information, we use a variety of additional security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. When we transmit sensitive information over the internet, we protect it through the use of advanced encryption techniques, such as the Secure Socket Layer (SSL) protocol, and firewall. Additionally, as part of real-time payment processing, CONNECTHINGS may subscribe to fraud management services. These services provide CONNECTHINGS with an extra level of security to guard against credit card fraud and to protect your financial data. Despite these precautions, no security safeguards guarantee 100% security all of the time, and no guarantees are made with respect to the same.

Enforcement and Dispute Resolution
If you have any questions, complaints or disputes regarding the manner in which we use or protect your information, please contact us using the contact information provided below. We will investigate and attempt to resolve any complaints and disputes in a reasonable time and in a manner that complies with the principles described in this Policy.
We want to address your concerns without a formal legal claim. Before filing a claim against us, you agree to try to resolve the dispute informally by contacting us in accordance with this PRIVACY POLICY. We’ll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within ninety (90) days of submission, either you or CONNECTHINGS may begin formal legal action, subject to the terms of this PRIVACY POLICY.
Any dispute arising from or relating to the subject matter of this Agreement shall be finally settled by arbitration in New York County, New York, using the English language in accordance with the Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. (“JAMS”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with the Arbitration Rules and Procedures of JAMS. Judgment upon the award so rendered may be entered in a court having jurisdiction or application may be made to such court for judicial acceptance of any award and an order of enforcement, as the case may be. Notwithstanding the foregoing, each party shall have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief pending a final decision by the arbitrator.
The validity, performance, construction, and interpretation of this PRIVACY POLICY shall be governed by the laws of the State of New York.
In any legal action hereunder, the prevailing party shall be entitled to attorney’s fees and costs.

Changes to this Policy
This PRIVACY POLICY is effective as of the effective date provided above. We reserve the right to amend and revise our PRIVACY POLICY at any time, with or without notice. For example, we may amend or revise our PRIVACY POLICY to comply with local, state, or Federal laws or to accommodate changes in technology, or to accommodate the needs of our users. This PRIVACY POLICY may therefore be amended from time to time, consistent with applicable data protection and privacy laws and principles. If we make any material changes to this PRIVACY POLICY, we will post a notice on our website for 30 days from the date of any such material changes.

Contacting Us
Any questions or complaints about this PRIVACY POLICY should be addressed to contact@connecthings.com.