CONNECTHINGS, Inc., and its parents and affiliates (collectively “CONNECTHINGS”, “we”, “us”, or “our”), are committed to keeping any and all personal information collected from individuals that visit our website and who use our products, software and services (collectively, “SERVICES”) confidential, secure and private.
Information We Collect
We collect and use the following information from CUSTOMERS to provide, improve and protect our SERVICES:
We may collect certain information that CUSTOMERS specifically and intentionally provide to us. For example, when a CUSTOMER places an order with us, we may collect personal information about you such as the name of your business entity, a contact email address and phone number, and physical address. Additionally, as part of our SERVICES, you will have the ability to upload, store and share certain files with us, along with data and information related to them. We may also collect financial information that you choose to share with us, such as your business entity’s credit or debit card number, billing address, and other billing information. Other unique information that we may collect includes product and service preferences, and contact preferences. To the extent that an individual, and not a business entity, is a CUSTOMER, we may collect all of the above information about the individual CUSTOMERS, as well as your age, sex, educational and employment background. To the extent that the CUSTOMER is a business entity, the data above may be provided to CONNECTHINGS by a designated entity within your company (such as a member of your Purchasing/IT/Facility Management department).
For the avoidance of doubt, all information collected from a CUSTOMER hereunder shall be known as “CUSTOMER INFORMATION
END USER INFORMATION
We may collect certain information that END USERS specifically and intentionally provide to us. For example, an END USER may provide us with their name, email address, phone number, age, sex, and physical address.
We collect certain information about END USERS when such END USERS receive CONTENT from CUSTOMERS and otherwise use the SERVICES. CONNECTHINGS relies on an app-specific identifier that is used to identify a unique END USER. This identifier is not tied to the END USER’s mobile device, and is used only in connection with the END USER’s use of the SERVICES. Using this unique identifier, CONNECTHINGS collects information about an END USER’s location (which includes, without limitation, the END USER’s geographical location and GPS coordinates), the time of day and Beacon the END USER uses to access the SERVICES, the device the END USER is using to access the SERVICES, the END USER’s Internet protocol address, browser type, language, and metrics regarding the END USER’S behavior with respect to certain pieces of CONTENT.
For the avoidance of doubt, all information collected from END USERS hereunder shall be “END USER INFORMATION”. CONNECTHINGS may use the END USER INFORMATION as set forth herein.
END USERS that do not wish to be identified may turn off the Bluetooth or near field communication functions on their mobile device. However, this may cause the SERVICES to function improperly or prevent the END USER from accessing the SERVICES.
Personal Information of Children
WE DO NOT AND WILL NOT KNOWINGLY ALLOW ANYONE UNDER 13 YEARS OF AGE TO PROVIDE US ANY PERSONAL IDENTIFYING INFORMATION. USERS OF THE SERVICES WILL BE DEEMED TO HAVE FULL CONTROL OVER THEIR PRODUCTS AND USER ACCOUNTS, AND MUST ENSURE THAT NO CHILDREN UNDER THE AGE OF 13 USE OUR SERVICES IN ANY MANNER WHICH WOULD PROVIDE US OR ANY THIRD PARTY WITH ANY PERSONAL INFORMATION OF A CHILD. IF WE LEARN THAT WE HAVE COLLECTED PERSONAL INFORMATION FROM A CHILD UNDER AGE 13, WE WILL DELETE THAT INFORMATION AS QUICKLY AS POSSIBLE. IF YOU BELIEVE THAT WE MIGHT HAVE ANY PERSONAL INFORMATION ABOUT A CHILD UNDER AGE 13, PLEASE CONTACT US USING THE CONTACT INFORMATION PROVIDED BELOW.
How We Collect Information
Access to and Control of Personal Information
CUSTOMERS can access, review and/or update their user profile and settings at http://www.connecthings.com, which will allow the CUSTOMERS to modify, update, or restrict access to certain information.
Use of Information
- We may provide CUSTOMER INFORMATION or END USER INFORMATION to trusted third parties to help us provide, operate, maintain and improve the SERVICES.
- We may use CUSTOMER INFORMATION or END USER INFORMATION to help personalize or improve the CUSTOMERS’s experience using SERVICES.
- We may use CUSTOMER INFORMATION to process transactions and assist you in completing a transaction or order.
- We may use CUSTOMER INFORMATION to keep CUSTOMERS apprised of CONNECTHINGS’ latest product announcements, software updates, and upcoming events – however, you can opt out of receiving these messages at any time by updating your profile.
- We may use CUSTOMER INFORMATION or END USER INFORMATION to administer contests, promotions, surveys, or other features of our SERVICES.
- We may also release certain information to our attorneys, accountants and professional advisors in order to help us comply with applicable laws, and to third parties as we deem necessary to enforce our website policies, or protect our rights, property, or safety, and/or the rights, property or safety of others.
- If CONNECTHINGS is involved in a merger, acquisition, reorganization, or sale of all or substantially all of our assets, all information collected hereunder may be transferred as part of such transaction. In such event, we will notify you of any such transaction, and explain your options in such event.
- To provide you with the SERVICES, we may store, process and transmit information in locations around the world – including those outside your country. Information may also be stored locally on the devices you or END USERS use to access the SERVICES.
CONTENT and Third Party Websites
We expect our CUSTOMERS to use our SERVICES responsibly, and deliver appropriate CONTENT. Accordingly, CONTENT posted by CUSTOMERS is subject to our Acceptable Use Policy and other content restrictions. If you are an END USER and you see any CONTENT which you believe violates this Acceptable Use Policy, please contact us immediately. Notwithstanding the foregoing, CONNECTHINGS disclaims any responsibility to END USERS for CONTENT posted, transmitted, or otherwise disseminated by CUSTOMERS via the SERVICES.
Analytics and Do Not Track
CONNECTHINGS DOES NOT HONOR “DO NOT TRACK ME” REQUESTS, ALTHOUGH INDIVIDUAL BROWSERS MAY EMPLOY SUCH POLICIES AND USERS CAN, THEREFORE, INVOKE SUCH MEASURES.
CONNECTHINGS uses reasonable security controls to protect your data and information from loss, misuse, unauthorized access, disclosure, alteration and destruction. The personal information you provide us is stored on computer systems located in controlled facilities which have limited access, and only carefully selected, authorized personnel have access to unencrypted user information. When collecting or transferring sensitive information such as credit card information, we use a variety of additional security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. When we transmit sensitive information over the internet, we protect it through the use of advanced encryption techniques, such as the Secure Socket Layer (SSL) protocol, and firewall. Additionally, as part of real-time payment processing, CONNECTHINGS may subscribe to fraud management services. These services provide CONNECTHINGS with an extra level of security to guard against credit card fraud and to protect your financial data. Despite these precautions, no security safeguards guarantee 100% security all of the time, and no guarantees are made with respect to the same.
Enforcement and Dispute Resolution
If you have any questions, complaints or disputes regarding the manner in which we use or protect your information, please contact us using the contact information provided below. We will investigate and attempt to resolve any complaints and disputes in a reasonable time and in a manner that complies with the principles described in this Policy.
Any dispute arising from or relating to the subject matter of this Agreement shall be finally settled by arbitration in New York County, New York, using the English language in accordance with the Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. (“JAMS”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with the Arbitration Rules and Procedures of JAMS. Judgment upon the award so rendered may be entered in a court having jurisdiction or application may be made to such court for judicial acceptance of any award and an order of enforcement, as the case may be. Notwithstanding the foregoing, each party shall have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief pending a final decision by the arbitrator.
In any legal action hereunder, the prevailing party shall be entitled to attorney’s fees and costs.
Changes to this Policy